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Home » How Does Grubhub Work

How Does Grubhub Work

January 7, 2025 by Iwuala Chinemerem Barnabas

how does grubhub work

For those of us who love food but hate cooking, Grubhub is a godsend. With the click of a button, we can have our favorite meals delivered right to our doorstep. But how does Grubhub work? In this article, we’ll take a look at how this popular food delivery service came to be and how it works today. 

From its humble beginnings as a startup to its current status as a public company, Grubhub has had quite a journey. So whether you’re a fan of Grubhub or just curious about how it works, read on to learn more.

Table of Contents

  • What is Grubhub?
  • How to Use Grubhub
  • Pros and Cons of Using Grubhub
      • Pros:
      • Cons:
  • Why Choose Grubhub Over Other Food Delivery Services?
  • How to Contact Grubhub Customer Service
  • How do you pay with Grubhub?
  • Which is better, Grubhub or Doordash?
  • Bottom Line
  • Frequently Asked Questions on How Does Grubhub Work

What is Grubhub?

Grubhub is a food delivery service that allows you to order food from restaurants in your area and have it delivered to your home or office. You can either order through the Grubhub website or mobile app or call the restaurant directly and place your order with them.

If you’re ordering through the Grubhub website or mobile app, you’ll first need to create an account and select your delivery location. Then, you can browse through the restaurants in your area that offer delivery through Grubhub. 

Once you’ve found a restaurant you want to order from, you can view their menu and select the items you want to order. Once you’ve added all the items to your cart, you can checkout and pay for your order.

If you’re ordering by phone, simply call the restaurant and tell them that you’d like to place a delivery order. They’ll ask for your address and then take your order over the phone. You can pay for your order with a credit card when you’re finished.

Once your order is placed, a Grubhub driver will be dispatched to pick up your food from the restaurant and deliver it to you. You’ll receive an email or text notification when they’re on their way, as well as an estimated arrival time. And that’s it! Your food will be delivered right to your doorstep (or desk).

How to Use Grubhub

Assuming you want a detailed content section for the subheading “How to Use Grubhub”:

1. Enter your address on the Grubhub website or app and find restaurants that deliver to you.

2. Browse menus and reviews, then place your order and pay online.

3. Track the progress of your delivery until it arrives at your door.

4. Enjoy your meal!

Pros and Cons of Using Grubhub

There are a lot of food delivery services out there these days, but Grubhub is one of the most popular. Here are some pros and cons of using Grubhub.

Pros:

  • You can order from many different restaurants that you might not be able to otherwise.
  • It’s convenient if you don’t want to cook or go out to eat.
  • You can often get your food faster than if you ordered from the restaurant directly.

Cons:

  • It can be more expensive than ordering from the restaurant directly.
  • You’re limited to the restaurants that partner with Grubhub.

See Also: Best Online Ordering Systems for Restaurants in 2025

Why Choose Grubhub Over Other Food Delivery Services?

There are many food delivery services to choose from these days, so why choose Grubhub? Here are some reasons:

  • Grubhub is one of the largest and most popular food delivery services, with over 80,000 restaurants in 2,700 U.S. cities.
  • The Grubhub app is easy to use and lets you see menus, reviews, and ratings for restaurants near you.
  • You can pay with cash or credit card, and there’s no delivery fee if you order a minimum amount (varies by restaurant).
  • Grubhub offers discounts and promotions on your first order and referral codes to save money on future orders.

So if you’re looking for a reliable, user-friendly food delivery service with a wide selection of restaurants to choose from, Grubhub is a great option.

How to Contact Grubhub Customer Service

There are a few different ways that you can contact Grubhub customer service. The first way is to call them at 1-877-545-8780. Another way is to email them at support@grubhub.com. The last way is to use the live chat feature on their website.

How do you pay with Grubhub?

If you’re wondering how to pay for your next Grubhub order, look no further! In this article, we’ll show you everything you need to know about paying with Grubhub.

Since grubhub.com is an online food delivery service, all payments are made electronically. When you place an order, you’ll be asked to provide your payment information. You can choose to pay with a credit or debit card or with PayPal.

Once your payment is processed, the restaurant will begin preparing your food. And that’s it! Grubhub will take care of the rest, delivering your meal right to your door.

Which is better, Grubhub or Doordash?

There are a few key differences between Grubhub and Doordash. Grubhub is available in more cities than Doordash, so if you’re looking for widespread availability, Grubhub is the better option. Additionally, Grubhub has a partnership with Yelp so that you can order directly from Yelp’s app or website.

Doordash offers some features that Grubhub doesn’t, like the ability to schedule orders in advance. However, Doordash delivery fees are generally higher than Grubhub’s.

So which one is the better option? It depends on your needs and preferences. If you’re looking for the widest selection of restaurants and don’t mind paying a bit more for delivery, go with Doordash. If you’re looking to save on delivery fees and want the convenience of ordering directly from Yelp, go with Grubhub.

Bottom Line

Basically, you create an account and then browse through restaurant menus. Once you find something you like, add it to your cart and checkout. Grubhub will then take care of the rest, delivering your food right to your door.

Grubhub is a great way to get restaurant-quality food without having to leave your house. Plus, with their extensive menu selection, you’re sure to find something to your taste. So why not give Grubhub a try next time you’re feeling hungry?

Frequently Asked Questions on How Does Grubhub Work

How do I place an order on Grubhub?

To place an order on Grubhub, simply search for the restaurant you’d like to order from, select what you’d like to order, and click “Place Order.” From there, you can enter your delivery information and payment information. Once your order is placed, a confirmation email will be sent to you.

Can I schedule an order in advance?

Yes! When you’re placing your order, just select the “Delivery Date” and “Delivery Time” that you’d like your food to arrive. Please note that not all restaurants offer advance ordering.

What forms of payment does Grubhub accept?

Grubhub accepts all major credit cards as well as PayPal. If you’re using a gift card, please enter the card number and PIN when prompted during checkout. Additionally, some restaurants may offer cash on delivery (COD) as a form of payment.

Is there a delivery fee?

Yes, there is typically a delivery fee associated with each order placed on Grubhub. The delivery fee helps offset the costs of running our platform and partnering with great local restaurants. In addition to the delivery fee, a small service fee may also be applied to your order total. Tips for drivers are always appreciated but never required!

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